Refund Policy
Thank you for choosing Picsaurus for your digital downloads. Please read our refund policy carefully before making a purchase.
1. Nature of Purchase:
- Your purchase is for a digital download, as clearly stated at checkout. Please ensure that you are aware of this before completing your transaction.
2. No Refunds for Print Requests:
- We do not offer refunds if you intended to purchase prints instead of digital downloads. It is essential to review your order and preferences before confirming the purchase.
3. All Sales Are Final:
- Once the transaction is complete, all sales are final. We do not entertain requests for refunds for any reasons other than those specified below.
4. Opportunity to Review:
- You had the opportunity to review the photos before completing your purchase. This removes the necessity for a refund based on personal preferences.
5. Download Links Expiry:
- Download links are valid for 30 days from the date of purchase. Ensure that you download and store your digital content within this timeframe.
6. No Refund for Successful Downloads:
- If you successfully download the photos, we do not provide refunds. The responsibility of opening the photos with a specific app lies with you.
7. Refund Eligibility – Corrupted or Incomplete Images:
- You are entitled to a refund if the downloaded images are corrupted or incomplete. Please contact us at refund@picsaurus.com with details and proof for assistance.
8. Refund Eligibility – Accidental Duplicate Purchases:
- If you accidentally purchase the same content more than once, you are entitled to a refund. Please contact us at refund@picsaurus.com with your order details for assistance.
9. Contact Information:
- For any refund inquiries or assistance, please contact refund@picsaurus.com. Our customer support team will be happy to help you.
By completing the purchase, you acknowledge and agree to abide by this refund policy. Picsaurus reserves the right to update or modify this policy at any time without prior notice.